Answering new project inquiries fast, without writing from scratch https://archon-partners.com/guides/answer-project-inquiries-fast/ From Archon & Partners. Replace everything in [square brackets] and read each template before you use it. === First reply to a new inquiry === When: The same working day the inquiry arrives Subject: Re: your [project type] project Hi [First name], Thank you for getting in touch about [what they described]. To see how we can help, three quick questions: 1. What would you like to build or change, in a sentence or two? 2. Where is the site? 3. When would you like to start, and is there a date you need to finish by? If it is easier to talk, here is a link to book a short call: [booking link]. Best, [Your name] [Firm name] === One nudge if they go quiet === When: About a week after the first reply (a suggested gap; adjust it) Subject: Re: your [project type] project Hi [First name], Following up on my note from [date]. If you are still planning [project], the three answers below are all I need to start: what, where and when? If plans have changed, no reply needed. Best, [Your name] === Kind decline === When: When the project is not a fit Subject: Re: your [project type] project Hi [First name], Thank you for the details. This project is outside what we take on at the moment, because [one honest reason: location / type / timing], so we would not be the right firm for it. [Optional: You may want to speak to [name or type of firm].] I hope it goes well. Best, [Your name] [Firm name]